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The Council on Aging is pleased to provide this helpful guide of services to our tri-county's seniors. It is our pleasure to assist you in any way
we can. Please feel free to contact our office concerning the content of this web site or any questions you may have concerning Senior
Services and programs. Phone: 541-548-8817
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The COCOA Senior Help Line provides trained senior service specialists to answer your
questions.  We are available Monday-Friday 8 a.m. to 4:30 p.m.

Toll Free: 877-704-4567    Local: 541-504-0392

Introducing our new Text Relay Service: making it easier for those with hearing loss or speech
disability to contact our Help Line Operator. Simply click on the 'Call Now' button below:







Our staff is knowledgeable, concerned and helpful. The Senior Help Line provides
information and referral assistance to health and social service programs for seniors,
their families and friends in Crook, Deschutes and Jefferson Counties.
Help is just a Phone Call Away!
MEDICARE
www.medicare.gov
(800) 633-4227

Medicare website including a comparison tool
that can estimate your out-of-pocket costs for
each drug plan available in your area.

OREGON SHIBA
www.oregonshiba.org
(800) 722-4134

The Senior Health Insurance Benefits Assistance
program provides free counseling to people with
Medicare.

OREGON PRESCRIPTION DRUG PROGRAM
www.opdp.org
(800) 913-4146

Oregon Prescription Drug Program offers
Oregon residents discounts on brand name and
prescription drugs.
COCOA Help Line Topics:

Seniors and caregivers can find out about eligibility for benefits
and the full range of available services with a single phone call to
the COCOA Senior Help Line 541-504-0392. Responses are
tailored to individual needs. Typical topics of request for
information and referral handled by our Help Line Operator
includes:

•        Senior Lunch Programs
•        Home Delivered Meals
•        Transportation
•        Educational Opportunities
•        Home Care/Respite
•        Employment Information
•        Benefits
•        Government Programs
•        Medicare/Medicaid
•        Lawyer Referral
•        Health Care
•        Housing
•        Leisure Activities
•        Volunteerism
•        Assisted Living
•        Crisis Intervention
•        Support Groups
•        Ombudsman
•        Local Senior Centers
•        Financial Assistance
•        Referral to Services for People              
•        Living with Disabilities

SHIBA

HEALTH INSURANCE COUNSELING - SHIBA (Senior Health
Insurance Benefits Assistance) The Council on Aging offers
counseling to resolve problems with supplemental insurance,
Medicare claims or bills, doctor's bills, and problems with
insurance companies regarding the payment of bills.
FOR ADDITIONAL ASSISTANCE VISIT OR CALL: