• Help is just a Phone Call Away!

info-assistance-pageThe Council On Aging is proud to be the integral Central Oregon resource to the state-wide Aging and Disability Resource Connection System (ADRC) and is pleased to provide this helpful guide of services to our tri-county seniors. Let us assist you in any way we can. Please feel free to contact our office concerning the content of this web site or any questions you may have concerning Senior Services and programs.

COCOA Information and Assistance/Referral provides trained senior service specialists to answer your questions.  We are available Monday-Friday 8 a.m. to 5:00 p.m.

Toll Free: 877-704-4567    Local: 541-678-5483

Our staff is knowledgeable, concerned and helpful and provides information and referral assistance to health and social service programs for seniors, their families, caregivers and friends in Crook, Deschutes and Jefferson Counties.OREGON SHIBA
(800) 722-4134

The Senior Health Insurance Benefits Assistance program provides free counseling to people with Medicare to resolve problems with supplemental insurance, Medicare claims or bills, doctor's bills, and problems with insurance companies regarding the payment of bills.

(800) 633-4227

Medicare website includes a comparison tool for Part D that can estimate your out-of-pocket costs for each drug plan available in your area.


Medicaid is administered by the Department of Human Services, Aging & People with Disabilities (APD). Medicaid provides medical benefits to people with physical or mental disabilities, to those who are blind and those older than age 65. Medicaid also pays the long-term care costs for eligible, low-income individuals. Eligibility is based on income, resources and limitations in activities of daily living. To determine eligibility, contact your local APD office.

(800) 913-4146

Oregon Prescription Drug Program offers Oregon residents discounts on brand name and prescription drugs.




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