• Become a COCOA Volunteer

Thank you for your interest in joining the COCOA team!

This section will explain how our agency is connected to the community, cover pertinent information about our policies and procedures, and cover job descriptions and opportunities available to you. We hope it will also provide you with information on what to expect from our agency, and show you how important you are to the success of our programs.


COCOA is a charitable non-profit public benefit corporation, responsible for providing services to meet the needs of Seniors and adults with disabilities in the Central Oregon tri-county area. We are the local designated Area Agency on Aging (AAA). AAA’s are located throughout the state, and across the nation.

COCOA’s stated mission, to “promote dignity, well-being, security and independence for Central Oregon’s Seniors and adults with disabilities,” is evident in the many services we offer. We encourage a maximum of self-help and independence through services and programs that encompass nutrition, health and wellness, transportation, in-home services, advocacy and legal assistance.


These programs offer economical, nutritious meals in both a group setting at the Senior Centers, and to the frail, homebound elderly, through the Meals-On-Wheels program. The Senior Center mealsite programs (congregate meals) vary in hours and days of operation, depending on the Center in each community.

Volunteers are needed in many areas at the congregate mealsites. Volunteers are needed in the Meals-on-Wheels program to deliver mid-day meals. Meals-on-Wheels drivers deliver hot meals to approximately 400 seniors per day in the tri-county area and it would not happen without volunteers. These drivers are also the “eyes and ears” for our staff to check on our seniors.

To volunteer, please contact Denise Goss at 541.797.9107 or This email address is being protected from spambots. You need JavaScript enabled to view it. .


COCOA is governed by a 9-member Board of Directors responsible for overseeing the agency through its Executive Officer. The Board is also responsible for fundraising in the tri-county area.

Each Board member serves a specific term, and meetings are scheduled on a regular basis. Individual committee meetings are scheduled as needed.


In an advisory capacity to the Board of Directors, the Advisory Council assesses the service needs of seniors and disabled through contact with other providers and partners. They facilitate accurate exchange of information among staff, community, and the Board. The Advisory Council serves as an important link to the Seniors served by our programs.

Each Council member serves a 3-year term, and meetings are scheduled on a


SHIBA volunteers receive training to provide free information and assistance on Medicare benefits and limitations; evaluation of Medicare supplemental insurance and long term care policies; assistance with billing problems; and referrals for legal assistance. SHIBA volunteers serve throughout the tri-county area.  Call Jean at 541-678-5483 ext. 107.