Free Tax Help from AARP

AARP Foundation is providing free tax-aide to Central Oregon residents starting in February.
NeighborImpact and the Bend Downtown library will be providing office locations for IRS-certified tax preparers. The program is open to taxpayers of all ages and is not limited to AARP members. Services are provided by appointment only.

NeighborImpact Bend

Tax Services will be on Mondays, Thursdays, Saturdays and Sundays through mid-April starting February 1st in the Bend NeighborImpact office. Appointments can be made starting January 24th by calling 541-316-5789

LOCATION: 20310 Empire Ave, #A100, Bend, OR 97703

How It Will Work at NeighborImpact Offices

You will have a brief appointment when you drop off your documents.  At that time, AARP Tax Aides will inventory your items. Your packet will then be assigned to a preparer and any questions will be asked by phone.  At the end of the process—you can return to pick up your tax return and sign final paperwork—the pickup is a week after your initial appointment.

Bend Downtown Library

Tax Services will be on Saturdays through mid-April starting February 12th.

Same Day Appointments ONLY

  • To secure an appointment, please line up outside the Bend Downtown Library before it opens at 9:00 a.m. each Saturday starting Feb 12th.
  • Those waiting for appointments will be met between 8:30 a.m. and 8:45 a.m. and assigned appointment times for that day only. 
  • You will be met in the upstairs foyer at your appointment time where your tax information will be gathered and given to a counselor to prepare your taxes. 
  • You will remain in the foyer to answer any questions and wait for your taxes to be completed.
  • Completed returns will be given to you along with the tax information you brought.

LOCATION: Downtown Bend Library: 601 NW Wall St, Bend, OR 97703

NeighborImpact Redmond

Tax Services will be on Tuesdays and Thursdays through mid-April starting February 8th.

Appointments in the Redmond NeighborImpact office can be ONLY BE made on Tuesdays and Thursdays Jan 25th, Jan 27, Feb 1 and Feb 3rd between 9 a.m. and 11:30 a.m. by calling 541-526-3834

LOCATION: 2303 SW 1st Street,, Redmond, OR 97756

How It Will Work at NeighborImpact Offices

You will have a brief appointment when you drop off your documents.  At that time, AARP Tax Aides will inventory your items. Your packet will then be assigned to a preparer and any questions will be asked by phone.  At the end of the process—you can return to pick up your tax return and sign final paperwork—the pickup is a week after your initial appointment.

Appointments Available in Spanish

Preparadores de impuestos disponibles – Se habla español
Para citas en NeighborImpact en Bend o Redmond

Llama 541-382-4366