medicare help and counseling

Our trained Medicare volunteer counselors offer free, unbiased and confidential assistance with Medicare insurance choices, fraud and help for those turning 65 as they signup for Medicare. Our Medicare counselors are part of the Oregon Senior Health Insurance Benefits Assistance (SHIBA) program dedicated to educate and advocate for Oregonians with Medicare.

Our one-on-one phone sessions can help you understand your Medicare benefits, identify and compare health insurance options, and protect you from paying too much on your medical care and prescription drugs.

Our Medicare Counselors Can Answer Questions About:

  • Medicare Part A and Part B
  • Medicare Prescription Drug Coverage (Medicare Part D)
  • Medicare Supplement Insurance (Medigap)
  • Medicare Advantage Plans (HMOs and PPOs)
  • Long-term care insurance
  • Medicare Savings Programs (QMB, SLMB and QI)
  • Prescription drug assistance programs or drug discount cards offered by your state and pharmaceutical companies
  • Medicaid and other insurance programs (including free or reduced-fee health care programs)

Oregon Guide to Medicare 2022

Contact Us

To schedule your phone appointment today, call: (541) 678-5483 ext. 211

Callers will be asked to leave a message, which will be returned by a certified SHIBA counselor, usually by the end of the next business day. Due to COVID-19 safety precautions, all Medicare Counseling appointments will be over the phone.

Appointments are available in both English and Spanish. Asistencia con Medicare y consejería de SHIBA en español están disponibles llamando al (541) 325-6837.