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COVID-19 Volunteer Info

What is an administrative/Office support volunteer? The Office/ Admin volunteer will work with staff to support administrative tasks vital to our organization.

What will I be doing when I volunteer? As an office & admin support volunteer you may be doing a number of different task, including the following: assists with data entry, prep materials for Nutrition Education classes, coordinate and deliver donation items to meal sites and clients in need, delivery of Area 97 magazines and Directions, or assisting with client, volunteer and donor mailings. This work does not require a specific day or time so you can work out a schedule with the project supervisor that works for you.

What is the advisory council? The Advisory Council is made up of representatives from Crook, Deschutes, and Jefferson Counties. Representatives are primarily 60 years of age or older, but age is not a specific requirement for the role. Advisory Council members may serve up to two 3-year terms.

What will I be doing when I volunteer? Council members facilitate the exchange of information among staff, Board of Directors, community groups, and our clients. They help the Council on Aging to assess the needs of older adults and the disabled in their communities, actively participate with Public Relations functions, and stay current on current legislative activities regarding the agency’s programs. The Advisory Council meets every two months on the 2nd Friday from 10 a.m. – 12:00 p.m. in Bend.

What are Grab-N-Go Lunches? Grab-N-Go lunch meals are available for pick up between 12 noon and 12:30 on a first come first serve basis on Tuesday, Wednesday and Thursday at our location at 1036 NE 5th Street, Bend.

What will I be doing when I volunteer? As a volunteer you can help in a number of ways with our Grab-N-Go meal service. You can help with packing up the Grab-N-Go lunches, check clients in, help direct traffic and/or talk to our clients as the wait in their cars. They love to talk, hopefully you do to!

What is Meals on Wheels? Meals on Wheels is a nationwide network of community-based, non-profit programs dedicated to providing older adults who 60 years old or older and either home-bound or have difficulty shopping/cooking a nutritious meal, a friendly visit and a quick safety check.

What will I be doing when I volunteer? The volunteer job is delivering meals and friendly greetings to home-bound older adults. Most typically, this involves picking up meals at a central location and delivering them along a predetermined route directly to the homes of several older adults in the area. Most deliveries are done between 10 a.m. and 1 p.m. Once you are done, you return the delivery packaging items, report to the site coordinator and get back on your way. We are following strict COVID-19 safety protocols. Drivers are supplied masks, gloves and hand sanitizer. Meals are dropped on the doorstep and a call is made to the client to come and get the meal. And of course, conversations ensue!

What is Medicare Counseling? The Council on Aging provides free, unbiased Medicare counseling to Medicare-eligible older adults. The Council on Aging is the sponsoring agency in Central Oregon for the Oregon Senior Health Insurance Benefits Assistance program also known as SHIBA. SHIBA is a program of the Oregon Department of Consumer and Business Services. The purpose of the SHIBA program is to protect the insurance buying public through one-on-one counseling, consumer education and referral services.

What does a Medicare counsel do as a volunteer? A Medicare counselor has completed a screening process, volunteer training, and a required internship with seasoned counselors under the supervision of the SHIBA Coordinator at the Council on Aging. Prospective counselors are caring, have good interpersonal, oral, and written skills, have computer proficiency, are organized, have reliable transportation and no conflict of interest.

What will I be doing when I volunteer? Once certified, Medicare counselors agree to a minimum of service hours per week to provide confidential and objective health insurance counseling to people with Medicare in person and by phone according to SHIBA guidelines. Counselors primarily assist beneficiaries in the area in which they live. Medicare counselors assess clients’ resources and needs related to health care and health insurance, refer clients to appropriate resources as needed, and enter reporting for each contact into a statewide database.

What is a nutrition services? We make many of the meals we distribute to the community via Meals on Wheels and our Grab-N-Go take out lunches. We need prep cooks and salad makers.

What will I be doing when I volunteer? You will be working with our chef to prepare meals, make desserts or salads that are provided to our clients. Shifts are usually from 8:00 am to 10:30 am.

Volunteer Opportunities