Our trained Medicare counselors offer free and unbiased help for new Medicare enrollees at age 65 and current Medicare enrollees looking to change their benefits. These volunteers are part of Oregon’s Senior Health Insurance Benefits Assistance (SHIBA) program, which is dedicated to educating and advocating for Medicare enrollees.

One-on-one phone sessions with a SHIBA counselor can help you understand your Medicare benefits. They can help you compare health insurance options and protect you from overpaying for medical care and prescription drugs.

Our Medicare counselors can answer questions about:

  • Medicare Part A and Part B
  • Medicare Prescription Drug Coverage (Medicare Part D)
  • Medicare Supplement Insurance (Medigap)
  • Medicare Advantage Plans (HMOs and PPOs)
  • Long-term care insurance
  • Medicare Savings Programs (QMB, SLMB and QI)
  • Prescription drug assistance programs or drug discount cards offered by your state and pharmaceutical companies
  • Medicaid and other insurance programs (including free or reduced-fee health care programs)

Read SHIBA’s frequently asked questions about options if your providers, or hospital, no longer contract with your Medicare Advantage plan.

2024 Oregon Medicare Guide
2023 Guía para los planes del seguro de Medicare de Oregon
– Guía 2024 próximamente
Medicare Guide – Additional Languages
– 2024 guides coming soon

To schedule your phone appointment today, call: (541) 678-5483

Leave a message with your name, contact number, and city, and a Certified SHIBA Counselor will return your call. You will usually hear back by the end of the next business day.

Appointments are available in both English and Spanish. Asistencia con Medicare y consejería de SHIBA en español están disponibles llamando al (541) 325-6837.